At O’Brien Subaru of Fort Myers, we serve customers in the greater Naples, Fla. area, but we’re not only about selling you a new Subaru, we’re also dedicated to our customers whether you’re new to us or have been buying Subaru models from us for years. We know how great our Subaru models are, but it’s not enough for us to just say it. You have to experience it for yourself to know if a Subaru vehicle is really right for you.
For many drivers, Subaru models are proving to be quite satisfactory for new customers. In the latest J.D. Power Customer Service Index (CSI) StudySM, Subaru vehicles like the 2017 Subaru Outback, 2017 Subaru Forester, and 2017 Subaru Crosstrek got a high overall rating, improving over last year’s numbers. J.D. Power awarded the automaker 818 points, which is 11 points higher than the mass market industry average at 807, and also above other prominent automotive brands.
What does this index mean and what is it made of? The CSI indicates the quality of customer service that drivers receive from dealerships like us here at O’Brien Subaru of Fort Myers. The study grades customer satisfaction in five areas: service quality, service advisor, service initiation, service facility, and vehicle pick-up.
Here at your Subaru dealership near Cape Coral, we take pride in being able to offer you excellent and timely service. We know that bringing in your vehicle can be a hassle and that it’s hard to go without it for any period of time. That’s why we do our best to perform any repairs or service in a timely but efficient manner. We also offer service specials so that you can get the best deal possible on everything from an oil change to a part replacement.
For all your Subaru vehicle needs, head on down to our dealership at 2850 Colonial Blvd. today.